PRIVACY POLICY

Thank you for using JainJeevan Services LLP’s website “www.jainjeevan.com” (hereinafter, the “Website”). We value the trust you place in us.

WE ENCOURAGE YOU TO READ THIS PRIVACY POLICY CAREFULLY WHEN USING OUR WEBSITE AND/ OR SERVICES. THE MERE ACT OF VISITING THIS WEBSITE, EVEN WITHOUT READING THE SUBJECT LEGAL DOCUMENT, WILL BE VIEWED AS ACCEPTANCE OF THE TERMS CONTAINED IN THIS PRIVACY POLICY.

This Privacy Policy applies to the Website located at https://www.jainjeevan.com, which is owned and controlled by JainJeevan Services LLP, having its registered office at C2-Wing Flat No-1, 383,Bhawani Peth, Padamjee Paradise Society, Pune-411042, Maharashtra, India. (hereinafter, the “Fiduciary” or “Processor”).

“JainJeevan”, “our” or “we” prioritize the privacy of our users, and have developed this privacy policy to show our commitment to that and to explain how we use certain data (“Privacy Policy“). This Privacy Policy is intended to explain to you, as a user of JainJeevan or our membership/ subscriber based services (hereinafter “Services””) provided by us and third party partners (“Partners”) and more particularly described in the Terms of Use https://www.jainjeevan.com/  , JainJeevan’s data practices for this Website, what data we collect, how we use that data, with whom it may be shared, and your choices about such uses and disclosures.

You understand that through your access of this Website and/ or use of our Services, you have read and fully understand our Privacy Policy and you agree and consent to us collecting, storing, processing, dealing, handling, transferring and/or sharing data (including sensitive personal data) related to you with third parties or service providers for the purposes as set out in this Privacy Policy as may be revised from time to time. This Privacy Policy extends to both visitors to the Website who do not transact business on the Website and to registered users, whether customers or partners, who transact business on the Website. If you have any questions regarding our Website or our Services, you can email us at [email protected].

PRIVACY PHILOSOPHIES      

We at JainJeevan follow certain privacy principles in our conduct in the collection, use, release and security of data both online and offline:

1. Providing you with NOTICE of our data practices.
2. Giving you with CHOICES about how your data will be used.
3. Providing you with the opportunity to UPDATE or CORRECT your personal data.
4. Using data SECURITY safeguards.
5. Limiting the SHARING of your data.
6. Committing to COMPLYING with applicable privacy requirements.
7. Providing you with means to CONTACT US about privacy-related issues.

1. DATA WE COLLECT ABOUT YOU

For the purposes mentioned in Clause 2 of this Privacy Policy, we collect the following types of data:

1. Data you give us:

Personally identifiable data refers to data that lets us know the specifics of who you are. When you engage in certain activities on our Website, such as setting up your account, purchasing a product, submitting content, or sending us feedback at [email protected], we may ask you to provide certain data about yourself. To enable you to become a registered user of our Website, we need your basic personally identifiable data which may include your first and last name, email address, mailing address, telephone numbers, date of birth, gender, address, and if you transact business with us, your limited financial data. To ensure your Services are enhanced, JainJeevan may use and collect your location. We assure you that at no time will this data be sold or shared with parties not associated with us. You can choose not to provide certain data but then you might not be able to take advantage of many of our features.

1. Automatic Collection of Data:

Aggregate data, colloquially referred to as ‘Website usage statistics’- refers to data that does not by itself identify a specific individual. We gather certain data about you based upon where you visit on our Website, and what other sites may have directed you to us. This data, which is collected in different ways, is compiled and analyzed on both a personal and an aggregated basis. This technology enables us to determine (i) the IP Address of your device and its geographic location; (ii) browser type and language, domain names, access times, referring website addresses; (iii) your search terms or interactive behavior via our Website; and (iv) your purchasing behavior.  We may use this data in aggregate form for internal business purposes, such as generating statistics and developing marketing plans. If you take a survey or interact with us in various other ways – demographics data and data about subjects that may interest you.

IP Address: When you visit our Website, JainJeevan collects your IP address to help diagnose problems with its server, administer and tune the operation of its Website, analyze trends, track traffic patterns, gather demographic data for aggregate use, and track the date and duration of each session over our Website and similar purposes.

Cookies: Our collection of Website use data may involve the use of session cookies, web beacons, pixel tags, device identifiers and other monitoring technologies. ‘Cookies’ are alphanumeric identifiers or small data files that are stored by your web browser on your device’s hard drive to collect data about your activities on our Website. We may authorize third parties to use cookies and other monitoring technologies to compile data about the use of the Website or interaction with advertisements that appear on the Website. We do not have access or control over these cookies. We do not link the data we store in cookies to any personally identifiable data you submit while on the Website. We use session ID cookies that expire when you close your browser. Among other things, cookies help us improve our Website and your experience. You can remove or block cookies using your settings in most browsers, but if you choose to decline cookies, you may not be able to sign in or use some of the features offered on our Website.

Web beacons: We may use web beacons and other similar technologies, to track your use of our Website. Web beacons are electronic images that may be used to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if our e-mail, newsletter, or notification has been opened and acted upon by you.

1. Data from Other Sources:

We might receive data about you from other sources and add it to your account data.

2. HOW WE USE THE DATA WE COLLECT

JainJeevan may collect, store, access and use personal data solely to the extent required for JainJeevan to enable you to utilize the features of the Website, to use your data to fulfil our contract to provide Services or support to you, for purposes described in this Policy or disclosed to you on our Website. Specifically, JainJeevan collects and processes your personal data in order to:

1. process and manage your purchases, handle orders, deliver products and Services, process payments. Any personal data received from you to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, shall be deemed to be your consent for the use of such personal data by us to effectively carry out the transaction;
2. communicate with you about orders, products, Services and promotional offers;
3. update our records, or otherwise maintain your accounts with us;
4. display content such as wish lists and customer reviews;
5. perform research and analysis about your use and interests to improve our platform, personalize and continually improve your shopping experience at JainJeevan.com, recommend Services that might be of interest to you, customize future shopping for you;
6. enforce our Terms of Use at https://www.jainjeevan.com/ ;
7. prevent or detect fraud or abuse of our Website and enable third parties to carry out technical, logistical or other functions on our behalf;
8. respond to or take actions on your inquiries or feedback or other Website activities, post your comments on any blog or other online forum maintained on our Website;
9. send you any newsletter(s), mailings or offers regarding our Services or promotions. If applicable, you will be allowed to indicate upon registration that you are or are not interested in receiving such promotional e-mails from us. Only JainJeevan will send you these solicitations, and only if you have previously not indicated that you do not wish to receive them;
10. Financial data. If JainJeevan collects your financial data or payment method, it may be used to process payment for any purchases, subscriptions or sales made on our Website, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business;
11. JainJeevan will also use the data to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Preferences Manager.

3. DATA RETENTION

Your data will only be retained for as long as necessary to fulfil the purposes for which it was obtained. As registered users, at a minimum this will be for the purpose of providing you Services and as long as your account is active, and likely longer depending upon applicable laws, rules and regulations.

If you close your account, we may still retain certain data associated with your account for analytical purposes, record keeping requirements, to prevent fraud, collect any fees owed, enforce our Terms of Use, or take other actions otherwise permitted by law. In addition, if certain data has already been provided to third parties as described in this Privacy Policy with your consent, retention of that data will be subject to those third parties’ policies.

4. USE BY MINORS

Our Website is a general audience site, and we do not knowingly collect personal data from minors i.e. below the age of 18. Use of the JainJeevan.com is available only to persons who can form a legally binding contract as per the Indian law. Our Website is not intended for access and/or use by minors, nor do we collect any personal data from anyone who we know to be a minor. If you are under the age of 18, you should not use the Website and should not submit any personal data to us. If you are a parent or guardian and believe we may have collected data about your child, please contact us as described in the QUESTIONS, FEEDBACK AND GRIEVANCES section in this Privacy Policy.

5. WITH WHOM WE SHARE YOUR DATA
6. Personally-Identifiable Data. We do not share your personal data with others except as indicated below or when we inform you and give you an opportunity to opt-out of having your personal data shared. Any third parties to whom we may disclose personal data may have their own privacy policies, which describe and govern the use, handling and disclosure of your personal data after we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties. We may share your personal data in limited ways, such as:
7. To trusted third-party Partners and service providers: We may share the data with trusted entities that provide support services to us on our behalf (such as credit card/ online money transfer processors like PayUMoney payment gateway, data storage/management, web hosting, web analytics, fulfillment, marketing, mailing, and emailing, human resource support, logistics and customer relationship management agency or Website hosts or data managers), that help us serve you with our Services. These third-party service providers or affiliated businesses with whom or on behalf of whom we provide Services jointly- only receive personal data if such data is needed to perform their function(s) on our behalf, and they are not authorized to use any personal data for any other purpose(s) other than the purpose(s) set forth by JainJeevan. Further, they must process the personal data in accordance with this Privacy Policy and as per the applicable law.
8. We control and operate the Website from within the United States of America through our shared server- Dreams International USA, Inc. Our online privacy practices are governed by the federal laws of the United States and the State of California in which the servers are located, which may differ from privacy laws in India.  By submitting your personal data to us through the Website, you consent to the transfer of your personal information to any country and its use and disclosure in accordance with applicable U.S. Federal and State laws and with this Privacy Policy.

• We may disclose specific data (i) upon lawful request, in response to legal process, and when required to comply with applicable laws, (ii) to enforce our agreements, corporate policies, and Terms of Use or (iii) to protect the rights, property or safety of JainJeevan, our employees, agents, customers, and others.

1. If you participate in any blog, chat box or other online forum on our Website or share your feedback consenting it to be shared by us, any personal data that you post on our Website may be shared with other Website visitors. By making such submissions to us, you assign your rights in the submissions to us.
2. In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, we may disclose personal data to those involved in the negotiation or transfer.
3. Protection of JainJeevan.com and Others: We release account and other personal data when we believe release is appropriate and without your consent, to comply with applicable law; for the purposes of verification of identity, or for prevention, detection, investigation, prosecution or punishment of offences; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of JainJeevan.com, our users or others. This includes exchanging data with other companies, organizations, government or regulatory authorities for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing or otherwise disclosing personally identifiable data from customers for commercial purposes in a way that is contrary to the commitments made in this Privacy Policy.

• With your consent: Other than as set out above, you will receive notice when data about you might go to third parties and you will have an opportunity to choose not to share the data.

1. We may also share aggregated or anonymized data that does not directly identify you.

6. HOW IS YOUR PERSONAL DATA SECURED?

We take reasonable security measures and procedures, as specified by Information Technology Act or any other applicable law and rules made thereunder, to maintain appropriate physical, technical, electronic, procedural and administrative security to help prevent loss, misuse, or unauthorized access, disclosure or modification of sensitive personal data. We work to protect the security of your data during transmission by using Secure Sockets Layer (SSL) software, which encrypts data you input. Our security procedures mean that we may occasionally request proof of identity before we disclose personal data to you.

While we take these reasonable efforts to safeguard the confidentiality of your personal data, you acknowledge and agree that no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure. By using this Website, you agree that JainJeevan will have no liability for disclosure of your data due to errors in transmission or unauthorized acts of third-parties.

It is important for you to protect against unauthorized access to your password and to your device. Be sure to sign off when you finish using a shared computer or other device. Safeguarding data to help protect you from identity theft is a top priority and we at JainJeevan take all measures to protect identity theft. We do not and will not, at any time, request your credit card data or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.

7. THIRD-PARTY LINKS AND ADVERTISEMENTS

This Website may contain links and advertisements which may lead you to other websites. Please note that once you leave our Website you will be subjected to the privacy policy of the other website and this Policy will no longer apply. By using this Website, you signify your agreement to the terms of this Privacy Policy.

8. YOUR DATA PROTECTION RIGHTS AND ACCESSING YOUR DATA

If you have an account with us, you have the ability to review and update your personal data online by logging into your account. You can also review and update your personal data and exercise your other rights by contacting us at [email protected].

1. You have the right to be provided on request with a copy of your personal data.
2. You have the right to rectification of inaccurate data we may have recorded about you.
3. You have the right to erasure of your data (Right to be Forgotten) which we no longer have justification for recording.
4. You have the right to object to processing of your data which is being done on the basis of our legitimate interests.
5. You have the right to refuse to be contacted for direct marketing purposes.
6. You have the right to restrict the processing of your personal data when:
7. the basis for its processing is in dispute;
8. its accuracy is in dispute;

• we cannot establish a lawful basis for its processing, but you do not wish it to be erased;

1. we no longer need your data, but you need it for the establishment, exercise, or defense of legal claims;
2. you object, where applicable, to our processing your data on the basis of our legitimate interests, pending verification of whether our interests override.
3. You have the right to be provided with a copy of your data in machine readable format, or to have it transferred directly to another data fiduciary (“data portability”).
4. Subject to the DATA RETENTION section hereinabove, you may choose to close your account with us at any time by emailing us at [email protected].

9. WHAT CHOICES DO YOU HAVE?

We offer choices for you to request to update, delete or change your personal data and how we communicate with you. Here are some of the ways you can request changes:

Follow the opt-out instructions in promotional emails we send you. It may take up to 10 business days for us to process such opt-out request or Contact/Mail us [email protected].

If you opt out of receiving promotional communications from us, we may still send you non-promotional communications such as emails about activities in your account or our ongoing business relations.

You can usually choose to modify your cookie settings of your browser to warn you when a cookie is being sent or to remove or reject cookies. If you choose to remove or reject cookies, it will affect many features or Services on our Website.

Further, you can choose to withdraw your consent to the use, disclosure or retention of your personal data. In such a case, however we will have the option not to provide our Services, for the provision of which, the consent to use the data was sought.

10. DISPUTE RESOLUTION & GOVERNING LAW

If you have any complaints regarding our compliance with this Privacy Policy, please contact us first. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal data in accordance with this Privacy Policy and in accordance with applicable law.

If you have an unresolved privacy or data use concern that you believe we have not addressed satisfactorily, you may invoke third-party binding arbitration (by a mutually appointed single arbitrator) when other dispute resolution procedures have been exhausted.

All disputes in connection with the Privacy Policy shall be governed and construed in accordance with laws of India and are subject to the exclusive jurisdiction of competent Courts at Pune.

11. LIMITATION OF LIABILITY

Notwithstanding anything to the contrary in this Privacy Policy or any other terms of service or use applicable as between JainJeevan and you, JainJeevan’s aggregate liability hereunder towards direct damages shall be limited to INR 1,000 (Rupees one thousand) only. JainJeevan’s liability shall not extend to any indirect or remote damages whatsoever, including but not limited to special, incidental, consequential, or punitive damages or loss of profits.

12. REVISIONS TO THIS PRIVACY POLICY

We reserve the right, in our sole discretion to change, update, modify and/or delete portions of this Privacy Policy at any time, to reflect changes in our practices, Services and/or applicable laws. When we do so, we will post the revised Privacy Policy on the Website and revise the “Oct 25,2020” date at the top of the Policy.

While JainJeevan shall make best efforts to notify you of any modified versions of the Privacy Policy that might materially affect the way we use or disclose your personal data, it shall be your responsibility to read and understand the Privacy Policy as prevalent from time to time. We recommend you to check the date of our Privacy Policy when you visit this Website for any updates or changes. Continued use of the Website shall be deemed to constitute acceptance of the Privacy Policy as amended.

13. QUESTIONS, FEEDBACK AND GRIEVANCES

If you believe your personal data has been used in a way that is not consistent with the Privacy Policy or your choices, or if you have further questions, feedback, comments or suggestions related to this Privacy Policy, please contact us by submitting your written inquiry (along with a thorough description) via email at: [email protected], or by postal mail to Payal Solanki ,Paash & Associates,24, Shukrawar Peth, Pune- 411002.( +91-8793104945)